Employee Dark

For Employees

Your data is available to you 24/7 from any computer, tablet or smartphone. If you are having trouble accessing your account, please review our most frequently asked questions below. If you continue to experience trouble with your application, please contact your employer’s human resources department or system administrator.

Please select your issue from the list below:

For HR Administrators

For HR Administrators

If you are unable to access your account, please contact your OnePoint service representative directly or call us toll-free at (866) 938-5835. You will be connected to a friendly support rep at our main office who can help you get back on track.

Did not find the answer to your support question?

Please contact OnePoint and a member of our team will be assigned to your inquiry.

(Note that due to security and privacy reasons, OnePoint HCM staff is not authorized to reset passwords, unlock accounts, or send any employment information (w2s or pay statements) to employees of our clients. If your request is related to one of these items please contact your HR or payroll department directly for assistance.)